Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Our group of techs will do their best to respond to your help requests in less than 1 hour. If, however, the situation you have experienced requires assistance from our Administrators’ =Team,= we will send the ticket to the administrator on shift and will write a reply to inform you.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • Our technical assist crew will be on duty for you 24x7 to to take care of all help demand tickets that you send to us. We offer customer support for all the packages that are pre–configured on your web server. These include our custom developed Web Site Control Panel, the chosen Operating System along with the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Web Site Control Panel that is offered free of cost with your VPS has an internal article base. You’ll see an assortment of thorough how to posts and a collection of step by step video classes that show all the fundamental website administration jobs. You can easy–access them by pressing the Help or Video buttons in the top right corner of each Control Panel section.