Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour solution guarantee with all of our Linux shared website hosting packages, meaning every single advice request you email is going to be responded to in only sixty minutes maximum. Our support company members are qualified to speedily resolve any situation and to offer you relevant advice on any concern that you may have.
A Top–quality Support Service
Our assistance service is delivered by a team of trained experts that are ready to answer to your inquiry in a timely manner. You’ll be able to get hold of the tech support crew by launching a support ticket from your Web Site Control Panel or by sending us an e–mail message. On business days, you can also call us on the phone or take advantage of the online chatting option.
An Intuitive Help Section
Assurance Web Hosting’s Control Panel gives you a broad practical knowledge base that’s integrated into all sections. In each section, you’ll find a Help control key which will load for you a selection of step–by–step lessons on how to take advantage of a particular option or carry out a particular action. Additionally, we have generated course online videos that allows you to get a better idea of the Control Panel’s interface.